NSC Replacement Headnails: 2014 to mid 2020

Let’s Make Things Easy…

Returns & Exchanges

• We accept returns for exchange or store credit within 7 days of delivery, provided the product is unused, and in its original packaging.
• Return shipping costs are your responsibility unless the item is faulty or damaged.
• Sale or clearance items are not eligible for return unless they are faulty.

Quality Assurance

• Saddle Accessory Products: Items like girths, stirrup leathers, and saddle covers are covered by a 1-year warranty against defects in materials and workmanship. 
• Leather Care & Consumables: Our leather care products, including dressings and oils, are not covered by warranty, as they are consumable. However, we stand by the quality of our products, and if you feel a product does not meet your expectations, please let us know.

Shipping & Delivery

• Delivery times generally range from 1–5 working days, with rural areas possibly taking a little longer.
• Shipping fees for are calculated at checkout, and we only deliver within NZ as standard. For overseas enquiries, please get in touch and we will assist where possible.

For more detailed information, you can read our full Terms & Conditions. If you have any questions or need assistance please get in touch, we’re here to help!